Privacy Policy

We collect information you provide directly, including name, email address, company name, job title, and payment details when you register for or use pehtwand services.

We automatically collect technical data such as IP addresses, browser type, device identifiers, pages visited, and timestamps through cookies and server logs.

We may receive data from third-party identity verification providers, credit bureaus, and business registries as required for compliance and onboarding.

We use your data to provide, operate, and improve our banking infrastructure platform, process transactions, and fulfill contractual obligations.

We use it for regulatory compliance (AML, KYC), fraud prevention, security monitoring, and to communicate service updates, technical notices, and support messages.

With your consent, we may use contact details to send product information, webinars, and thought leadership relevant to financial services.

pehtwand uses strictly necessary cookies to operate the platform, as well as analytics cookies (e.g., session recording, page analytics) to improve user experience.

You may manage or withdraw cookie consent at any time via our Cookie Preference Centre or your browser settings; note that disabling certain cookies may affect platform functionality.

We do not use advertising or retargeting cookies on our core banking infrastructure platform.

We share data with sub-processors (cloud infrastructure, identity verification, analytics) under strict data processing agreements that require equivalent protection standards.

We may disclose data to regulators, law enforcement, or courts when legally required, or to protect the rights, property, or safety of pehtwand, our clients, or the public.

We never sell your personal data to third parties for marketing purposes.

We retain personal data for as long as your account is active or as necessary to provide services, comply with legal obligations (typically 5–7 years for financial records), resolve disputes, and enforce agreements.

Upon verified deletion requests, we anonymise or securely destroy data within 90 days, except where retention is required by law.

pehtwand employs AES-256 encryption at rest and TLS 1.3 in transit, role-based access controls, multi-factor authentication, and continuous security monitoring.

We conduct annual third-party penetration tests and maintain SOC 2 Type II certification. In the event of a breach affecting your data, we will notify you and relevant authorities within 72 hours as required by applicable law.

pehtwand services are designed for business entities and professionals and are not directed at individuals under the age of 18.

We do not knowingly collect personal data from minors. If we become aware that we have inadvertently done so, we will delete that data promptly.

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We will post the revised policy with an updated effective date.

For material changes, we will provide prominent notice via email or an in-platform notification at least 14 days before the change takes effect.

The data controller is pehtwand Ltd., registered in England & Wales. For all privacy enquiries or to exercise your rights, contact our Data Protection Officer at [email protected].

If you are unsatisfied with our response, you have the right to lodge a complaint with your local supervisory authority (e.g., the ICO in the UK, or a relevant EU data protection authority).